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Plaazaa Space for Cities

Report it. Announce it. Follow it to the end.

One home on Plaazaa for your municipality, SAO or district: residents report problems and see every status update, and your office speaks with one official voice.

Open a Space for your officeSee Plaazaa Town

Residents are always free. Pilot offices are invited first.

plaazaa.com/@plaazaatown
Reports at a glance and daily status in the Plaazaa Town demo SpaceReports at a glance and daily status in the Plaazaa Town demo Space
Demo Space: Plaazaa Town
Plaazaa Report

A problem reported is a problem you can follow

Broken street light, damaged road, missed rubbish pickup — snap, pin, send, and see every status update.

  1. 1

    Report

    Photo and location from a phone.

  2. 2

    Office receives

    Forwarded to the team that owns it.

  3. 3

    Track

    Notified when it is fixed, with before / after.

Report page: Done, category, area mapReport page: Done, category, area map
1 · A resident sends itOpen the live page plaazaa.com/@plaazaatown/report/5371
Report page: progress with staff updatesReport page: progress with staff updates
2 · The office updatesOpen the live page plaazaa.com/@plaazaatown/report/5371
Report page: marked Done with the closing noteReport page: marked Done with the closing note
3 · Done, visible to allOpen the live page plaazaa.com/@plaazaatown/report/5371

Live example: report 5371 in the Plaazaa Town demo. Residents see the status; the reporter name, photos and exact address stay with staff, and the map shows only the general area.

What your Space includes

Four tools your town uses every day

Plus posts and photos, chat, polls, files, roles and notifications in every Space. Tools roll out in stages during the pilot.

Plaazaa Report

Residents snap, pin and send. The office receives, forwards to the right team, closes with before / after photos.

Plaazaa Announce

Daily neighbourhood and office status, warnings people must see, and a public archive of official announcements.

Plaazaa Events

Fairs, sports days, meetings — with RSVPs and reminders to the people around.

Local shops

Shops in your area, listed free, with open-now, offers and a map. Plaazaa staff check them; the office does not have to.

ITA and LPA

Evidence collected as you work

Every report keeps its number, status, owner and photos. The Reports summary and the public archive of official announcements are ready to support your ITA and LPA documents, without a separate spreadsheet.

  • Reports summary: open, in progress, forwarded, done, average days to fix
  • Public archive of official announcements and press notices
  • Summary pages named “LPA / ITA summary”

We help you collect the evidence. Scores are decided by the assessors.

Reports at a glance: open, done this month, status barReports at a glance: open, done this month, status bar
Open a Space

Open a Space for your office

For municipalities, SAOs and PAOs. Tell us who you are; we reply to set up a short call.

  1. Request a Space
  2. Verify your organisation
  3. Invite staff and residents

We use this only to contact you about your Space.

Questions from offices

Do residents pay?

No. Residents are always free.

How is this different from a Facebook page or a complaint form?

Complaints do not sink into comments. Every report has a number, a status, a responsible team, and before / after photos, and the office owns the Space.

Who can post as the office?

Staff you invite, with roles you set: admins, staff and members.

Run a shop in a town? Plaazaa Space for Business →

One account for all your communities

Sign in with IDUnify first — it takes a moment and works on every Plaazaa Space. Or make a Plaazaa account with a username.

IDContinue with IDUnifyCreate a Plaazaa account

Residents and members are always free.